Meet-Up research report

Personal Experience

My personal experience was that we did a good job for a pilot test. Of Course we experienced  some problems, but that is what a pilot is meant for. It was clear that the things that weren’t running as it should be, are clearly things I always got trouble with. Structuring and make the last details concrete. And since I created the handbook for that day it isn’t rare we struggled at these points. So I realized we should do that part together and I shouldn't do that part on my own in the first place, but that is my learning point. To afraid to ask for help, because everytime I forgot, I am learning and have weak skills as well.

Evaluation (planning)

I experienced that a little bit more preparations would make it much less chaotic. For the moment it would be great to take a little more time for printing and separate the ‘fill in papers’. I also experienced that processing the data would be easier with bit more preparations.  And at last, we had so much time trouble. I couldn’t go very deep when looking for background values. And that is really important within this research. But the rest of the process went quite well. So in the end a little practise like this helps to fine tune the real research for better result.

Research questions (Like Tinder)

How will people react on our new ideas? Open
NOT ANSWERED

Would they use our product for meetings?

Yes 5

I have a busy life

Because it is quick

I am a disaster with planning

2x Easier than whatsapp, cause of the chaos

Only if friends use it

Easy to use

At least for people

No 2

Already friends on Whatsapp

I have a Physical Agenda

Prefer whatsapp

1. What kind of meetings? Open
   NOT ANSWERED
2. Why, why not? How are they using it? Open
   NOT ANSWERED
   

Is the prototype easy to use?

Did the respondent swipe?

Yes 1

I thought it was to the next page

No 9

Did not understand it was possible

Swipe would be next page

But I think you will notice in case it is real and is is visualized.

2x No because of paper prototype

I see cards but thats just for graphics

I didn’t noticed there were less cards every time

What does the respondent think about swipe?

Convenient 3

Quicker 1

Perfect 1

Yes 1

User friendly 1

Losing control 1

Buttons are better 2

Not needed 1

It is for next and previous screen 1

Does the respondents experience this concept as easy?

5, 4, 4, 5, 4, 4, 2, 5, 5,

Average  4,8 that is between ‘’Easy’’ and ‘’Very much easy’’.

Rounded up that is a 5 and Very much easy

Would they answer quicker with this than others?

Does the respondents think they would answer quicker with this new idea?

Yes 8
Better overview would be combination

2x Because it puts it in context of your calendar

Defiantly

Because of swipe

Easier than list

No 0

What would be easier, this or list with dates that need to be compared with your own agenda?

This 5
I will do this method direct, not later.

Only if the buttons would be more clear

This concept is easy to see if you are available

List 0

How do the respondents react on permission to the agenda

2x Yes private, sharing with who??

2x Ok no problem

2x Always yes, otherwise it wouldn’t work right?

2x Not private

This question is Professional

This question gives me a safety feeling → trust

Convenient

Never allow it, no trust. Even if they tell what to do with it, no trust

Will the frustration from planning a meeting decrease?

Decreasing of tired/bored when comparing the calendars? Yes No
NOT ANSWERED

Will users experience our ideas as convenient?

4, 4, 4, 4, 4, 3, 3, 4, 4

Average 3,8 That is between bit convenient and convenient.

Rounded up that is convenient.

• Did we reach the goal?
1. Does respondents thinks that they can schedule an appointment with friends in a convenient and friendly way to have spontaneously catch-up meetings with our service? Yes No
   NOT ANSWERED
   
• Do we complete the challenge?
1. Did we complete to provide a service where friends will give a fast and easy response? Yes No
   ????
2. Did we complete to provide a service How friends can be selective in their response without harming the organiser emotionally? Yes No
   NOT ANSWERED
   

Other input

Does the respondent has a better idea?

List is also okay,  it has more options.

Pros about the prototype

Better overview with my own agenda

Access to my agenda

Immediately compared with my agenda

First asking for permission is good

Cons about the prototype

2 Arrow’s→ I thought it was next and previous screen

Missing other response

Don’t use green, that color belongs to whatsapp.

Show response from friends would be nice as well

Other

4x Question mark is for helping with the app? So not necessary

2x Black button is for maybe?

Red arrow is for go back?

3x Are there more days??? (I already chosen a day)

Unclear there were 3 options

Poolen in my calendar is green so I am available

Buttons on the bottom are unclear —> missing text (legenda)

What about the location?

What is checkmark with the minus??

2x Didn’t saw my agenda in it — > maybe choose the color red and autofill

Great for people you don't see often

Buttons are clear (except question mark and black one)

Combi with agenda is useful

General questions

• Who is the testing group?
• How familiar are they with design and prototyping?
• What is their level of knowledge and is it important?

Conclusion

Excited about the idea

5 of the 7 would use the concept swipe with calendar access because they have a busy life and this does not take a lot of effort. Besides that they say it is easy and easier than whatsapp. That helps because they told that some of them are a disaster with planning.  

The reason they wouldn’t use this because friends need to use this as well and some rather use whatsapp. And the most important one would be, that they use a physical agenda.

The respondent didn’t understand the swipe function

The one that understand the swip thought because it was the next page. The rest did not get it because it was a paper prototype so no visualisations or did not noticed the amount of cards get less.

The respondents were mixed about swipe but in the end positive

The positive reactions were mostly convenient and the negative that buttons are better. This because one said that he or she was losing control. And as last but one respondent interpreted that swiping was next screen (left ←→ right).

The respondents experienced this prototype in average as very much  easy

Everyone thinks they would answer quicker with this new concept

This is mostly because this concept puts the appointment in context of your calendar. Furthermore because of the swipe and that it is easier than a list so you would response direct. As last it requires that the buttons should be more clear.

Positive response about permission with the agenda

Users experience these ideas as convenient

Pros

The combination with personal agenda is a key pros

There was positive response when asking permission for accessing personal calendar

Cons

Arrows were understood for going left and right.

The color green for the app icon belongs to whatsapp

Missing the feature to look up answers from friends

Question mark was understood as help out when struggling

Black button was understood as ‘’Maybe I am availible’’ or not understood

Arrows are for next and back ←→

Unclear that you could choose more days. Confusing

Assuming that this event fits in your calendar if the event is shown green

Locations is missing in this concept

One didn’t noticed the personal agenda inside the app

Great for people you dont see often

We did a good job but have to optimize the planning and the  questions for the test plan. And we definitely create more time with every user. The pilot research helps finding these optimizations. For the results we gathered it is clear that almost everyone would like to use an app that has an swipe feature, an app that compares the invitation with his own calendar and has buttons as well. Some users didn’t like to share their calendar because of privacy. This was because it was unclear to them what sharing was in this context. Sharing with the app, friends or internet? But maybe the most important is that everybody thought they would answer quicker with this method.