Summary of The New World of Work

The information-worker software needs to evolve. Today, competitive advantage comes from the ability to transform ideas into value. But it's not easy enough to find the information people need to do their jobs.

We will be improving personal productivity with new software that will learn from the way you work. With pattern recognition and adaptive filtering to automate many routine tasks. Unified communication will provide a single point of entry, consistent across applications and devices. Presence information will help information and notifications flow where they're needed. Team collaboration will become far more robust and XML and Web services are making it possible for businesses to share information. Software tools will find the right information and spot trends for business intelligence. Smarter workflow tools will use pattern recognition and logic to find problems.

The tools that information workers use must evolve, we aim to make this happen through a next-generation productivity platform.

What I learned

To make a good argument you need to convince the other person why change is mandatory. The reason why action is needed. One way to convince people is to show them the results of the change.

An insight

You shouldn’t have to think like a database. You can translate this to work rythms: The software and the tools delivered need to think, you shouldn't have to think about your work rhythms